For patients

Everything you need before the visit

Insurance, reviews, privacy and first-visit tips — all in one place, so appointment day feels easy for you and fun for your child.
Most major insurances ● NC & SC Medicaid ● No insurance? No problem ● 5-star parent reviews ● Bilingual team ● Treasure box finish ● Most major insurances ● NC & SC Medicaid ● No insurance? No problem ● 5-star parent reviews ● Bilingual team ● Treasure box finish ● Most major insurances ● NC & SC Medicaid ● No insurance? No problem ● 5-star parent reviews ● Bilingual team ● Treasure box finish ●

Reviews

Read what parents across the Charlotte area say about their kids’ visits.

Financial information

We’re preferred providers for most major plans — plus options if you have none.

Notice of privacy practices

How we protect and use your family’s health information.
First visit

How to prepare for day one

  • Bring your insurance card and a photo ID
  • Arrive a few minutes early for paperwork
  • Tell us about any medications or medical conditions
  • Bring a comfort item — blanket or stuffed animal welcome
  • Parents are always welcome in the room
  • Kids finish at the treasure box
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